Support

We usually answer within 2 business days.

Email support@getcurbie.com. If a sign was read wrong, attach the photo and tell us the day and time you scanned it. It helps us make Curbie better.

Common questions

How many scans do I get?

Your first scan is free. Curbie Pro includes 20 scans every calendar month, resetting on the 1st.

Curbie read my sign wrong.

Sorry about that. AI can misread signs, so always double-check before you leave your car. Try a straight-on photo with the whole sign in frame and good light. Please send us the photo so we can improve.

How do I cancel Pro?

On iPhone: Settings → your name → Subscriptions → Curbie → Cancel Subscription. On Android: Google Play → Profile → Payments & subscriptions → Subscriptions.

I got a new phone. How do I get Pro back?

Open Curbie, tap a Pro button, then Restore Purchases. Use the same Apple ID or Google account you subscribed with.

Can I get a refund?

Purchases are made through Apple or Google, so refunds go through them: reportaproblem.apple.com for iPhone, or Google Play's order history on Android.

Does Curbie work outside the US?

Curbie is tuned for US signs and also reads many European ones. Allowing location helps it apply local rules.

How do I delete my data?

Email us and we'll delete it. See the Privacy Policy for what we keep (very little).